How do I download the Connect a Voice App?
Please note that an admin will need to make you a user in the system in order for you to log in. They will also need to assign you to a consumer in order for you to start a shift.
Can I use my own, personal phone to use Connect a Voice?
Yes, we allow for all our users to download the app on their personal devices. While some of our clients have agency-owned house phones, others require their staff to use their personal smart-phone device.
How do I use Connect a Voice?
Connect a Voice is used to collect information in the DD care space such as timesheets, service documentation, medication administration, behavior plan documentation, money tracking, incident reports, and much more!
Please see ourfor more information on how to use the Connect a Voice app.
How do I reset my password?
Why aren't my consumers showing up when I log in?
After you log in, you should see a list of locations you are assigned to.
If you do not see a list of locations, you may need your administrator to either assign you to your consumers or add the correct location to the consumer.
How can I use Connect a Voice for my agency?
How do I create a new Staff member?
Enter their First Name, Last Name, Email, and Employee Number and clicking “Save”.
As soon as you hit Save, they will receive an email with instructions on creating a password and will be able to log into the Connect a Voice mobile app.
Don’t forget to assign them to their proper consumers in order for them to begin working!